Fast and uninterrupted production with remote support!

With remote service support, problems of customers from all over the world are quickly resolved and larger costs are prevented. Thus, the customer saves time and money with the advantage of speed and cost.

Services you can get with remote support:

-Remote diagnosis
-Remote management
-Software updates
-Software and parameter backup
-Reviewing machine settings

KORMAC remote support is easily provided via the service line, mobile lines or over the internet by establishing a VPN connection. By communicating with our competent service engineers via remote support, most malfunctions can be resolved in a short time and to the satisfaction of both parties. Necessary software updates can also be sent and installed via VPN connection, regardless of geographical distances.